Cooperate with us
Our customer is at the top of our priorities and at the center of our decisions. We guarantee you can always count on superior quality products and services. We provide our customers assistance to obtain preliminary information and support their decisions regarding the start up of a new business.
In addition, we provide training courses at our company, or, if preferred, at the customer’s location. Our courses include a broad list of subjects, for example, the correct utilization and maintenance of the coffee machine and coffee grinder, as well as including specific practice sessions dedicated to the perfect espresso, latte, and other related products preparation.
In addition to the services we provide with the support of independent professionals, the customer can count on an in-house technical department to solve, as soon as possible, any unexpected emergencies that might occur with their equipment.
Export Market Cooperation
Sharing with our distributors the passion and philosophy for the job we’ve been doing for more than seventy years is our utmost priority. We aim to establish strong and long-lasting relationships with them.
We are highly flexible and open to adapt our standards to the specific needs of the foreign markets, constantly searching for the best solutions that can benefit both our distributor and us.
Our main focus is to guarantee that the customers in foreign markets enjoy our coffee as if they were in Italy. This goal is strictly related to the freshness of the products we deliver abroad. Therefore, we work to minimize the time between the order preparation and the order delivery to the shipping company. Moreover, specialized training is the key to having the same product preparation and equipment management rules in Italy and abroad, in compliance with the best practice standards.
Training
HOT FILTER EXTRACTION
The filter coffee is the result of the extraction of water at a temperature of about 92°C through a filter. The quantity of ground coffee is about 60 grams per liter of water, and the extraction time slightly varies according to the tools used.
The beverage is especially appreciated for its fresh and fruity aromas.
COLD BREW EXTRACTION
The cold coffee is obtained by extraction of icy water through a filter. The quantity of ground coffee is about 80 grams per liter of water, and the extraction time is about 10/12 hours.
The result is a drink with fresh and fine acidity and with extremely pleasant citrus notes.
NITRO COFFEE
The nitro coffee is a preparation obtained using ad instrument consisting of a stainless steel barrel above which is installed a dispenser equipped with a little nitrogen cylinder.
The beverage obtained by the mixture of cold brew coffee and nitrogens characterized by a light and natural velvety effervescence, which gives a pleasant silky effect to the palate.